not responding on MS Surface 3/4 ?

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not responding on MS Surface 3/4 ?

Post  Admin on Fri 30 Oct 2015, 8:33 pm

I have report of Expreii not responding on Surface Pro 3 - only touchscreen works but not keyboard nor mouse.
Would this be the same thing as this:

"One of the major issues is that keyboard / trackpad will stop functioning, leaving me to either restart the device or push along using the touchscreen. I know that this is not something new, and in fact was an issue for some Surface Pro 3 users. While it doesn't occur often (twice in a four day period), it's interesting that it happens out of the blue. "

from: http://www.neowin.net/news/a-few-odd-things-about-the-surface-pro-4
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Re: not responding on MS Surface 3/4 ?

Post  aTanguay on Wed 13 Jan 2016, 1:07 pm

Keyboard and mouse work fine on Surface Pro 4, WIndows 10.

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Re: not responding on MS Surface 3/4 ?

Post  Admin on Wed 13 Jan 2016, 1:09 pm

Thank you for your info, aTanguay! Very Happy
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Re: not responding on MS Surface 3/4 ?

Post  aTanguay on Wed 13 Jan 2016, 1:39 pm

No problem...anything you want to know about this machine, just ask.

Its an i7 with 16GB of memory...so it handles Expresii nicely.

I am having an issue where going into eraser mode really messes up your strokes...they turn to little blotches and dashes.

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Re: not responding on MS Surface 3/4 ?

Post  Admin on Wed 13 Jan 2016, 4:17 pm

hm.. that sounds like another bug with the Intel GPU on the Surface 4. I wonder if you can show me a screenshot.

There's been several issues with Intel Win10 driver, which I reported at their forum:
https://software.intel.com/en-us/forums/graphics-driver-bug-reporting/topic/599771
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