After JPG Export, canvas not able to be cleared

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After JPG Export, canvas not able to be cleared

Post  aTanguay on Wed 13 Jan 2016, 1:09 pm

The title says it all...after exporting a JPG, I cannot clear the canvas.

The 'clear' ghost button doesnt clear it, as well as the layer menu.

Surface Pro 4, Windows 10

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Re: After JPG Export, canvas not able to be cleared

Post  Admin on Mon 18 Jan 2016, 4:38 pm

Thanks for reporting! I'll check. To be sure, do you mean exporting a snapshot? We only support snapshot as PNG, BMP, TIFF and PSD, so I'm 100% sure if you mean snapshot exporting. Smile
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Re: After JPG Export, canvas not able to be cleared

Post  Admin on Sat 12 Mar 2016, 11:45 am

We tested several times and it was fine with the Clear button, as well as the clear button in the layer panel, right after we try saving an artwork, on both Win 7 and Win 10. What you encountered could be a Surface Pro 4 bug though:
https://www.reddit.com/r/Surface/comments/3qcwkt/surface_pro_4_touchscreen_not_responding

Anyone else has the Surface Pro 4 can verify?
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