Fail to launch the latest Windows store version.

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Fail to launch the latest Windows store version. Empty Fail to launch the latest Windows store version.

Post  mcbig on Wed 29 Aug 2018, 4:28 am

Surface 4 pro, detail provided.

It says: Access violation at address 09B7F669 in module 'ig9icd32.dll'. Read of address 0000001C

and then collapsed.

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Fail to launch the latest Windows store version. Empty Re: Fail to launch the latest Windows store version.

Post  Admin on Wed 29 Aug 2018, 12:42 pm

That dll is an Intel graphics dll. Sometimes it's a bug in their driver like:
https://communities.intel.com/thread/122758

I just tried Expresii on a Surface Pro 4 and it went fine:
Fail to launch the latest Windows store version. Captur11

Could you please see if you have the same driver version as mine? Or maybe try a different intel driver version and see if the issue goes away?
If the issue persists we need to report to Intel.
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