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Program update

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Program update Empty Program update

Post  zmh2012 Wed 21 Nov 2018, 11:50 pm

Hi
tried to update my program and it chimes and a panel comes up saying     '' is not a valid date and time  
I downloaded the program in 2017
I am using version

Expresii (v.2017.10.27)
Do I need to update?
Have I an incorrect set up somewhere?
Have checked the computer date and time but all seems ok
Using a surface laptop.
Still trying to get to grips with this great program- quite a steep learning curve .
Thanks

zmh2012


Last edited by zmh2012 on Wed 21 Nov 2018, 11:50 pm; edited 1 time in total (Reason for editing : incorrect spelling)

zmh2012

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Join date : 2018-11-21

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Program update Empty Re: Program update

Post  Admin Thu 22 Nov 2018, 12:14 am

Hi, in case there's some issue in auto-check for program update, please download the program again from our website:

http://www.expresii.com/download.html

you can simply install the new setup file without first needing to uninstall old copy.

Let me know if you still encounter issue in updating the app. Thank you.
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Program update Empty Registration

Post  zmh2012 Thu 22 Nov 2018, 2:12 am

Hi

Thanks for your quick reply- have downloaded and started the new update programme and its asking for my registration key - unfortunately I did not keep a record of the key no when I bought the program in 2017.?

Can i email somebody to get a copy of it?

Thanks

zmh

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Program update Empty Re: Program update

Post  Admin Thu 22 Nov 2018, 8:03 am

Yup, you can email us at support@expresii.com and we will help you with your registration. Thanks.
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Program update Empty Complete

Post  zmh2012 Thu 22 Nov 2018, 6:30 pm

Hi
Found the key on an email - many thanks for your help - the update real improvement in applying the colour - amazing.

zmh Smile Very Happy Very Happy

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Program update Empty Re: Program update

Post  Admin Thu 22 Nov 2018, 6:37 pm

cheers
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