Expresii
Would you like to react to this message? Create an account in a few clicks or log in to continue.

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post new topic   Reply to topic

Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  gaggia Sat 06 Feb 2021, 1:10 am

Hello,

Specs:
Latest full version of Expresii as of this date's posting.
Ryzen 8 Core, 16GB RAM, 1050ti - Latest NVIDIA Studio drivers.
Windows 10, 20H2 with all updates.

For some reason I am unable to export to PSD without the program hanging, tried an earlier version I had but nothing unfortunately.

Copy to clipboard produces an access violation error.

Please check screenshots:

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Expresii1
[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Expresii2

gaggia

Posts : 9
Join date : 2020-01-21

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 11:27 am

I'm sorry about the issues. It's due to my recent change for scale factor specification.  That would have the auto-HQ wrongly choose HQ for large format output.  I'll update the app soon to fix that.
For the time-being, you can have such issue fixed by disabling Auto HQ in the Snapshot Export dialog, and make sure HQ is disabled there.

[Update: new version 2021.02.06 with fix uploaded]
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

gaggia likes this post

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  gaggia Sat 06 Feb 2021, 9:01 pm

Hello,

I can confirm that the both the workaround and the update fixes the issue.

Thank you!

gaggia

Posts : 9
Join date : 2020-01-21

Admin likes this post

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 9:06 pm

Thanks for your confirmation Gaggia!
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  gaggia Sat 06 Feb 2021, 9:34 pm

Apologies, but I have to report that the update introduced new issues.

The bottom line is that export does not work at all.

NonHQ: Finishes succesfully but produces no file.
HQ Produces multiple crashes (showing one).

See screenshots below:
[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Err1

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Err2

No option produces any file.

gaggia

Posts : 9
Join date : 2020-01-21

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 10:06 pm

hm... I have no problem exporting a 6k x 10k PSD with 2021-02-06:
[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Captur33
[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Captur32

I'm not sure why it doesn't work for you.  Rolling Eyes

You can get a previous version here:
http://expresii.cc/files/rdtr/Expresii64_Update2021-01-26.exe

and see if reverting to it gets things for you again.  Sorry for the inconvenience.
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  gaggia Sat 06 Feb 2021, 10:36 pm

Will try - does it the same in two different computers though.

gaggia

Posts : 9
Join date : 2020-01-21

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 10:45 pm

I'll also do more test here.
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 11:07 pm

Sorry, it's my bad. The newly included magick.exe file actually needs to read it's other resource file. On my PC, I have ImageMagick installed on it, so those files are there.
I'll update the Expresii package again to fix this. For the time being, please use the earlier version 2021.01.26, which is before all these recent updates. Sorry again for the inconvenient caused.
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

gaggia likes this post

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Sat 06 Feb 2021, 11:36 pm

Okay, I've update the included magick.exe to a version that doesn't need those extra files. You can simply press the update button from within Expresii to get this update.
I've tested it in two other machines and it should be correct this time.
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

gaggia likes this post

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  gaggia Sun 07 Feb 2021, 1:15 am

It appears to work now, will report if I encounter any issues down the line.

Thank you again.

gaggia

Posts : 9
Join date : 2020-01-21

Admin likes this post

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Admin Mon 22 Feb 2021, 3:13 pm

I'll mark this 'fixed' if no more further update within a few days.
Admin
Admin
Admin

Posts : 802
Join date : 2012-12-31

https://expresii.forumotion.net

Back to top Go down

[Fixed] Export to PSD, PNG and clipboard produces a crash or hangs Empty Re: [Fixed] Export to PSD, PNG and clipboard produces a crash or hangs

Post  Sponsored content


Sponsored content


Back to top Go down

Back to top


Post new topic   Reply to topic
 
Permissions in this forum:
You can reply to topics in this forum